One of the things I’ve tried to do here on my blog and in public is to teach others about how to investigate and troubleshoot problems. It appears to be rubbing off as the SBS Support team at Microsoft are doing the same via their blog now. They have started a new series of articles around Corner Cases – that is those funky issues that do not appear all the time but can take a while to resolve. More importantly they are showing HOW they resolved the problem, what tools they used and why. Here are two of the corner cases they’ve done recently – I’d suggest you follow them so as to learn more.
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