One of the things I’ve tried to do here on my blog and in public is to teach others about how to investigate and troubleshoot problems. It appears to be rubbing off as the SBS Support team at Microsoft are doing the same via their blog now. They have started a new series of articles around Corner Cases – that is those funky issues that do not appear all the time but can take a while to resolve. More importantly they are showing HOW they resolved the problem, what tools they used and why. Here are two of the corner cases they’ve done recently – I’d suggest you follow them so as to learn more.
Ben says
Hey Wayne,
Well I wouldn’t of thought it but this post helped me fix an outstanding issue I had with a SBS 2003 box. Even the assistance of the guys from the MS forums had left me at a dead end.
Following some of the advice in this post helped me fix the box and avoid a server rebuild
Thanks to the SBS Bloggers feed and yourself for forwarding!
Cheers, Ben
Wayne Small says
Thanks Ben – glad it was able to help. I’m of the firm belief that articles that teach us all how to troubleshoot are much better than just giving us the answer – so I’ll try to highlight more of these from the SBS team as well as do some of my own as well.