Microsoft decided not to offer any upgrade pricing for Office 2010. This to me reeks of arrogance. We often had clients that would like to purchase their Office licensing via OEM channels – as this gives them the ability to purchase office at the lowest possible price. Then later once a new version comes out, if the client deems the business value high enough … [Read more...]
Hyper-V for SMB Case Studies
During today’s webcast with ThirdTier, I used the example of a client scenario that we (Correct Solutions) used technology to solve real world business problems. The client was real, the scenario was real, and the solution was real. That is what makes it more exciting. It was not just some hypothetical solution, but something we deployed for this client (and … [Read more...]
Good Customer Service from Qantas
2am this morning I woke up with a start. I’d booked flights to Taipei for this Saturday about 2 months ago, but purchased them on a book now/pay later arrangement that required payment to be made by April 9th. I woke up with a start because I realised that I had not in fact paid for the flights. Quickly jumped on the Internet and checked and the flights were … [Read more...]
Growing your business by acquisition
I heard last week that a good mate of mine, Dean Calvert has grown his business in a similar way to what we’ve done in the past – that is by acquisition. Growing your business in this manner can be both a great opportunity and a great risk. Over the last few years, we acquired another business which gave as a leg up in a market that we had little experience with. … [Read more...]
Stop bitching about Vendors and get on with it.
I’m tired of the attitude of many resellers in the SMB space. I’ve been involved in this space for near 15 years now and I’ve noticed over the past 5 + years a growing attitude that makes me angry. In the overall grand scheme of things SBS makes a certain percentage of the MS revenue. A very small percentage from what I hear. Yet many resellers in the SMB space think … [Read more...]