Microsoft decided not to offer any upgrade pricing for Office 2010. This to me reeks of arrogance. We often had clients that would like to purchase their Office licensing via OEM channels – as this gives them the ability to purchase office at the lowest possible price. Then later once a new version comes out, if the client deems the business value high enough they have been able to purchase an upgrade for the specific machines that they wish to upgrade to the latest version. However in their latest decision, Microsoft have basically said no more. No more upgrade. The only way people can get a cheap version of Office 2010 is if you’ve been subscribing to Software Assurance. That means you will have needed to buy into the Microsoft vision for future product development well before you see the product. It’s like insurance except you don’t know what you will get or how well it will work for your business until it’s there. Oh and if the product you get is not what you need or they change the product in some way that is not good for your business then too bad… you already paid your money.
Microsoft. Listen up. When you do things like this you really show that you are not listening to the needs of our clients. You give cause to things like GoogleApps thinking they will own the world. Unfortunately they are even worse than you. I would not trust or recommend GoogleApps to any of my clients, and that means right now the only REAL alternative is to pay full price for Office 2010. I don’t like it, but believe me – when there is another decent alternative… I’ll be moving to it. Keep on doing what you are doing and you will find that we’ve all jumped ship to other products. You’ve been told about this for many a year now, but it fails to sink in.