Many of you know that Correct Solutions (my SMB IT focused reseller business) has for 13 years been my main focus, and that over the last 4 years or so, I’ve taken a step back there to refocus on life and work in general. Ryan Spillane, my business partner there at Correct is an absolute legend in terms of the support he’s given me both as a friend and business partner. You may also know that I’ve worked with a select few vendors to better understand the needs of the SMB IT Professional and reseller channel. I normally spend 2 to 3 days a week working at Correct Solutions with a few of our clients that have specific needs. The rest of my time has been spent relaxing on a sunny beach, doing nothing…ok that last bit is a dream yet to be fulfilled. The rest of my time has been spent working on a few special projects here and there for resellers such as Kerio, Trend Micro, Microsoft and HP at times. Some of you will also know that I held a 12 month part time contract with Microsoft last year and that was a load of fun. It ended when I was able to convince Microsoft to drag Mark O’Shea back into the SMB space which is a great thing for us all.
Over the last 6 weeks or so I’ve had the opportunity to be working with StorageCraft Asia Pacific (APAC) initially as a stand in while the famed Jack Alsop took a much deserved holiday (his first real holiday in years). This has been a lot of fun too and I’ve enjoyed working with the team a lot. Well as it happens, the StorageCraft APAC Vice Presidents, Greg Wyman and Rich Giddey liked the work I did so much they decided to ask me to stay on in a more permanent role. So I’m pleased to announce that I’ll be taking up a role with them as “General Manager – Technical Services – Asia Pacific”. In this role, I’ll be responsible for the entire Technical Services team at StorageCraft APAC, including the support for the reseller channel, training, and a host of other things that Greg and Rich will pass on to me. StorageCraft APAC recognise that the power of their channel is based on getting great technical support and making life easy for us resellers to install and support their product. In my role, I’ll be seeing how we can take their levels of support to new levels. I’m looking forward to working with the StorageCraft team and contributing as best I can to making a difference to the support you all get from the APAC team.
My involvement in Correct Solutions will continue as it has in the past as will the advice I’ve been giving to other vendors interested in working in the SMB space. I’ll still be contactable on my email addresses that you have for Correct Solutions and SBSfaq.com but I’ll have an extra email address over at StorageCraft.
This site will continue as it has in the past. It will remain my independant voice on things in the SMB IT Pro community and I anticipate only enhancing it more and more over time. I love doing the community work that I do and as an MVP I want to continue to help out in the SBS space as much as I can. I’ve got 3 more books in the works focused on SBSv7, StorageCraft and Kerio technologies as well as a v7 Visual Guide for Trend Micro WFBS. I’m confident that this is going to be an incredible ride 🙂