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WSUS not working on SBS2011

February 24, 2012 by Wayne Small 2 Comments

I was investigating a fault today for a client – their new SBS 2011 server had stopped working with WSUS.  As my investigation went on I found that this issue would also affect the SBS Client Connect as well as other web based applications on this server.

The SBS console was reporting “An error occured while retrieving updates information.” as the screen below shows.

image

I did some digging and found that the WSUS console was broken too.

The event logs showed the error below.

Source: IIS-W3SVC-WP

Event ID: 2274

ISAPI Filter ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\\aspnet_filter.dll’ could not be loaded due to a configuration problem. The current configuration only supports loading images built for a AMD64 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshooting this kind of processor architecture mismatch error, see http://go.microsoft.com/fwlink/?LinkId=29349.

Look closely and you will notice above that there’s a double \\ in the path name.

image

Once I’ve modified it to remove the double \\ and done an IISRESEt – it’s all working just fine.  The picture below shows the problem line AFTER I’ve modified it.

image

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Filed Under: Blog Tagged With: SBS 2011, SBS 2011 Standard

About The Author

Wayne has been working with Microsoft Server products in the SMB market for over 20 years. He has a passion for technology and been a Microsoft MVP for over 15 years. Read More…

Comments

  1. Gavin says

    June 14, 2012 at 9:43 am

    Thanks so much for this. Such a strange error to occur and how is it not even fixed by MS yet!? Anyway just wanted to say thanks as this error was doing my head in. It fixed the error but I also needed to restart the server to get WSUS to synchronize.

    Reply
  2. Cameron says

    August 12, 2012 at 12:39 pm

    Thank you! Exactly the same issue here. I was made aware of the problem when my SBS Console updates panel displayed the above messages.
    Remove the extra backslash, restart the Update Service and away we go!
    Suspect windows updates to the server broke it somehow.

    Reply

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