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Synchronization with your WP failed – could also be iPad, or Windows Mail

January 30, 2013 by Wayne Small 1 Comment

I saw this message over the course of this week coming into my mailbox.  No one else in the company was affected just me.  I saw it on an Exchange 2007 server that was running on SBS 2008.

It also came back in a number of other formats including

Synchronization with your WP failed for 3 items

Synchronization with your iPad failed for 3 items

Synchronization with your WindowsMail failed for 3 items

The body of the message went on to show

image

as well as the appointments it had failed to synchronise.

I could not figure out what it was at first and then realised that the appointments in question all had a new status of “Working Elsewhere” which is new to Office 2013.  All this started when I upgraded to Office 2013 and then started to use these new status to describe that I was working on a customer site vs just out of the office.

I figured that these devices or ActiveSync does not know how to handle the new status and therefore it gives the error.  Once I reverted my appointments back to Out of office, it worked just fine.

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Filed Under: Blog Tagged With: Exchange 2007, Office 2013, SBS 2008

About The Author

Wayne has been working with Microsoft Server products in the SMB market for over 20 years. He has a passion for technology and been a Microsoft MVP for over 15 years. Read More…

Comments

  1. visit web page says

    April 24, 2014 at 2:14 pm

    Heya i’m just for the first time below. I ran across that table and i also realize its absolutely helpful & it forced me to be out and about considerably. I am hoping to provide one thing again as well as aid some others just like you helped me.

    Reply

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