I’m tired of the attitude of many resellers in the SMB space. I’ve been involved in this space for near 15 years now and I’ve noticed over the past 5 + years a growing attitude that makes me angry.
In the overall grand scheme of things SBS makes a certain percentage of the MS revenue. A very small percentage from what I hear. Yet many resellers in the SMB space think that MS would be dead without them. They fail to realise that in the big picture we play a VERY small part in it. I’ve found that resellers in this space are more and more demanding of not only attention but also of the “everything for free” mentality. Interestingly enough, I’ve had exposure to some of Australia’s largest SMB resellers and the manner in which they conduct themselves compared to what I see in the community amazes me.
Instead of asking politely for things, many SMB resellers rant and rave about how vendors are not beating a path to their door. All the while the more professional SMB resellers go about their business without fanfare and they make it VERY successfully.
I think that many of the SMB resellers need to have a good think about why they are in business and how they treat their vendors. Then decide if you want to continue to work with those vendors and offer a little respect… you might be surprised at what you get in return.