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Error 404.2 when running Connect Computer on SBS 2008 / 2011 with Trend WFBS 8.0

May 19, 2013 by Wayne Small 19 Comments

This issue has been reported recently in a few of my fellow MVP’s blogs.  The issue is that after installing Trend Micro WFBS 8.0 onto SBS 2008 or SBS 2011 server, when you try to connect computers to the SBS server using the http://connect wizard, the Welcome Page displays, as below, but as soon as you select the “Start Connect Computer Program”, button, you get a 404 – File or directory not found error as you can see in the screens below.

image

 

image

Trend have investigate and found that their installation program incorrectly changes one of the IIS settings.  They have documented the solution here

In essence however, you can fix it with the commands below (taken from the Trend KB article with my own modifications)

 

Fix the access policy permission of SBS Client Deployment Applications using command prompt:

  1. Click Start > All Programs > Accessories.
  2. Right-click on Command Prompt and select Run as administrator.
  3. Run the following commands:

CD inetsrv

appcmd.exe set config "SBS Client Deployment Applications" /section:handlers /accessPolicy:None

appcmd.exe set config "SBS Client Deployment Applications" /section:handlers /accessPolicy:Read,Script

 

I have tried this on my own SBS server and it works fine.

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Filed Under: Blog Tagged With: Installation Failure, SBS 2008, SBS 2011, TrendMicro, WFBS 8.0

About The Author

Wayne has been working with Microsoft Server products in the SMB market for over 20 years. He has a passion for technology and been a Microsoft MVP for over 15 years. Read More…

Comments

  1. Neil Rashbrook says

    June 19, 2013 at 7:00 pm

    You can also do this through IIS Manager.

    Expand Sites – SBS Client Deployment Applications.
    Under the IIS category, open Handler Mappings.
    Under Actions, click Edit Feature Permissions…
    Uncheck Execute and click OK.

    Reply
  2. Neil Rashbrook says

    June 24, 2013 at 9:08 pm

    Actually what Trend appears to have done is changed the default Handler Mappings for the server (naughty!). If you run the SBS BPA it will complain about the permissions on the default site too, and you can’t use the above fix because it will then complain about that. Instead you have to change the handler mappings at the server level to Read and Script (untick Execute) and then readd Execute to the OfficeScan site.

    Reply
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