This week has been an interesting week. Yesterday I walked out of a job interview we had with a potential staff member after 21 minutes. In 15 years, I’ve never done that before. I don’t know who was more surprised, Ryan, our CEO or David, our Service Manager – but the candidate certainly realised he made a mistake when I did. What did he do that was so … [Read more...]
Are you sorry for what you do?
Ever had someone apologise to you when they totally screw things up? Have you ever done the same to your customers and admit it when you cause unexpected problems? I’ll be the answers were yes and no from most of you. Sadly that is the truth. So many so called IT Professionals out there will never admit their mistakes to their peers, let alone admitting them to their … [Read more...]
The Cloud is taking my business away…
That's the cry I’ve heard from a few people now – they claim that the cloud is taking their business away from them. In my mind that’s a load of baloney as in my mind, the SMB customer relationship with our business is all about just that… the relationship. If you continue to work with your clients and listen to their business needs and give them what they need, … [Read more...]
Are you a Professional? Really?
Many in the IT field love to be called professionals. They take pride in the fact that being called a professional puts them “above the rest”. But really – can you claim to be a professional just because of some badge or achievement or exam you’ve passed? I talk to many professionals in the SMB space, and one of the things I constantly hear is that they never have … [Read more...]
StorageCraft and VMvault create Temporary Disaster Recovery Centre for flood affected business in Queensland
StorageCraft world leader in real time recovery technology, today announced a partnership with highly respected virtualisation infrastructure leader VMvault. The partnership was specifically created to provide immediate help and support for flood affected ShadowProtect customers in Queensland. The partnership, the first of what StorageCraft hope will be a few, is … [Read more...]