A couple of other community members and I will be visiting Trend Micro’s SMB R&D Team in Taipei in a few weeks. Our mission – to take our real world experience into the heart of the team and show them how we deal with the problems we face on a day to day basis. I’ve already got a list of things I feel are important, but wanted to reach out to you all and see if you had anything you wanted raised at the same time. It’s been two years since I last did this trip, and I can see how they’ve adopted many of the suggestions I took to them in that time. So please – post comments on this blog post so I can take the feedback right back to them and help them understand how WE need their products to work for US and our clients.
9th April 2010 – UPDATE: Karen Christian, Steven Banks and Kevin Royalty are also coming on this adventure to Taipei. We all want to take back as much community feedback as we can to Trend Micro, so please give us lots of ammunition to take.