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Unable to restore files on a 2012 R2 or 2016 Essentials Server

May 25, 2017 by Wayne Small Leave a Comment

We have a couple of servers internally that have the Essentials role installed for client computer backups.  Now it’s been a while since I’ve had to restore files from a computer with Essentials Server role installed, so I’m a bit rusty.

I logged onto the Essential Servers console, and opened the Windows Server Essentials Dashboard.  I right clicked on the computer and ran the Restore Files or Folders wizard, and immediately got the error below.

The requested operation cannot be performed. The operation is an administrative task that can only be run from a client computer that is joined to the network. To run this task, open the Dashboard from a client computer that is joined to the network.

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Now – if you Google that error, you will find lots of references to a bug that was fixed back in 2015.  This IS MISLEADING and incorrect.

The issue is simple.  You CANNOT restore files and folders from a client computer ON the server itself.  You need to run the Dashboard from a client computer connected to that Essentials server and only then can you run the wizard.  I mean – it says so in the error, but of course, we often overlook those things

Hopefully this blog will help others not get caught up with it.

Thanks to Susan Bradley for her help on this one – I was beating my head on the wall!

 


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Filed Under: Blog Tagged With: Client Backup, Windows Server 2016, Windows Server Essentials

About The Author

Wayne has been working with Microsoft Server products in the SMB market for over 20 years. He has a passion for technology and been a Microsoft MVP for over 15 years. Read More…

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