This week Trend Micro released v7.0 of their Worry-Free Business Security (WFBS) product aimed at the SMB market. v7.0 features many design changes based entirely on feedback from the SMB IT reseller channel. It incorporates a redesigned client agent that simplifies what the users sees and also gives the user the option to send information directly to your helpdesk or support team. Below you can see the new CSA screen that your end users will see.
If you click on the Helpdesk link in the bottom left, it will immediately build an email ready to send to your support team with all the relevant information
There are numerous other improvements in WFBS 7.0 such as USB device control, improved AV engine that should help combat the FakeAV threats and so on.
You can download the latest version from the links below.
You can also read about my experience with the upgrade process here and sign up for the newsletter. I’ll be releasing a WFBS v7.0 Visual Guide in the coming weeks and the newsletter is the way I’ll announce it before on the blog – so watch out for a special offer.