Day 2 is over… and we thought Day 1 was exhausting. My travel companion, Ken Garoux made an appearance today and drew many looks as we took him into the Trend building.
As we’ve gone through things today, Trend have realised that we can really add value in sharing our experiences with other teams within the company. Today we got an insight into what is coming with WFBS v7.0 and were able to help refine a number of features to be more suitable for our clients and our needs as resellers. We can’t talk a lot about this just yet, but we are all very impressed with how Trend are responding to the community input and the feature requests that they’ve heard. I will say that the top 3 features I saw today really will help many resellers rollout a more consistent Trend environment at a lower cost to install and configure it.
In the afternoon session we got to share with the WFBSS Worry-Free Business Security Services (aka Hosted AV) team. Kevin Royalty had some specific issues that he was able to show the WFBSS team first hand. Here’s a photo of some of the key team members digging into the issues and resolving them on the fly. End result is that they can now incorporate this experience into the next version of the product to make it more stable and reliable.