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I’m ringing to confirm our appointment…

July 8, 2011 by Wayne Small 1 Comment

Have you ever had a call like that where the caller rings to say “I’m ringing to confirm our appointment for next Monday.”  You’ve never heard of the person before, you’ve never spoken to the company and you really are not interested?  Why do sales people think that this tactic will work?  Are we so busy in todays world that enough people think they’ve made a … [Read more...]

How NOT to get a job!

June 29, 2011 by Wayne Small 2 Comments

This week has been an interesting week.  Yesterday I walked out of a job interview we had with a potential staff member after 21 minutes.  In 15 years, I’ve never done that before.  I don’t know who was more surprised, Ryan, our CEO or David, our Service Manager – but the candidate certainly realised he made a mistake when I did.  What did he do that was so … [Read more...]

Microsoft announces death of ForeFront TMG inside Gartner Report…

May 28, 2011 by Wayne Small 23 Comments

Wow.. what is the world coming too… now I have to pay $1995 USD to read a Gartner Report in which Microsoft supposedly announce that they will not continue on with ForeFront TMG aka ISA Server anymore… I would have thought that such an announcement would be made to their channel partners via a blog post or something, but no… I need to pay $1995 to see this critical piece of … [Read more...]

AGL mess up my Electricity – cost me money :-(

January 21, 2011 by Wayne Small 22 Comments

I moved into a new home a few months back, and when I went to get power and gas connected, I called AGL first.  I called them because the power companies queue was too long and so I figured I’d get the gas connected first.  While talking to the very helpful AGL customer service rep, she asked me if I had organised the power yet – No – I had not – so she said “We can … [Read more...]

In another blinding flash of brilliance…

May 18, 2010 by Wayne Small 2 Comments

Microsoft decided not to offer any upgrade pricing for Office 2010.  This to me reeks of arrogance.  We often had clients that would like to purchase their Office licensing via OEM channels – as this gives them the ability to purchase office at the lowest possible price.  Then later once a new version comes out, if the client deems the business value high enough … [Read more...]

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Splashtop – Cost Effective Remote Control Software

September 22, 2017 By Wayne Small 2 Comments

Western Digital DL4100 NAS

March 3, 2015 By Wayne Small Leave a Comment

SBS 2011 Configuring Certification Guide (70-169)

August 7, 2012 By Wayne Small 4 Comments

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