Long time SBSer and CRM guru extraordinaire Anne Stanton has authored a new book for SAMS called “Teach Yourself Microsoft Dynamics CRM 4 in 23 hours”. Anne is well known for her knowledge of CRM particularly in the SMB space, so this book is sure to be a hit with many SMB IT Professionals as they come to understand, implement and support CRM 4. If you are doing any … [Read more...]