• Home
  • Consulting
  • Contact Us
    • About this site
    • Contact Wayne
    • Media Room
    • Wayne’s Bio

SBSFAQ.COM

Supporting IT Pro's & MSP's since 2000

  • Blog
  • FAQs
  • Reviews
  • Downloads

Logon to Remote Desktop or Terminal Server is broken

March 12, 2015 by Wayne Small Leave a Comment

I’ve seen this twice myself in the last few weeks, and today had another reseller contact me with the same exact symptoms.  The first one happened mid February for a client of ours and occurred right after applying the February patches from Microsoft.  At first I was suspecting that an MS patch had caused it, but now I’m not so sure.  The issue is simple, users cannot logon to the Remote Desktop Server or Terminal Server at all.

I tried many things, reboots, removing the most current applied patches.  All to no avail.

I noticed however that the Windows Management Instrumentation service was not started, and when I went to start it, it gave an error message saying “Cannot find the specified file” or something similar.

After much digging, I figured out that somehow the WMI Service DLLs were not registered.  I ran the command below from an administrative command prompt to re-register the WMISVC.DLL

regsvr32 /s c:\windows\system32\wbem\wmisvc.dll

Before I could even switch back to start the service, it was started!

I’m left wondering now exactly what caused the problem.  Was it the reboot or was it something a patch did whilst it was installing, or was it something entirely different?

If you have had this happen to you or one of your clients, please comment below as I’m keen to track down what it is causing the issue.

Share this:

  • Click to share on Facebook (Opens in new window)
  • Click to share on Twitter (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to print (Opens in new window)

Filed Under: Blog Tagged With: Remote Desktop, Terminal Server

About The Author

Wayne has been working with Microsoft Server products in the SMB market for over 20 years. He has a passion for technology and been a Microsoft MVP for over 15 years. Read More…

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Search

Connect Online With Us

  • Facebook
  • Twitter

Reviews

Splashtop – Cost Effective Remote Control Software

September 22, 2017 By Wayne Small 2 Comments

Western Digital DL4100 NAS

March 3, 2015 By Wayne Small Leave a Comment

SBS 2011 Configuring Certification Guide (70-169)

August 7, 2012 By Wayne Small 4 Comments

Site News

Exchange Bug Stops Mail Delivery in 2022

January 2, 2022

Huge bug found in Intel CPU that could permit hackers to steal your data

January 4, 2018

Recent Posts

  • MS Exchange Zero Day and RemotePowerShell Disabling on Admin accounts
  • Setup changes for Exchange 2016 and Exchange 2019
  • Bluetooth Mouse and Keyboard Randomly Stop Responding
  • Exchange Bug Stops Mail Delivery in 2022
  • How to open and search extremely large text log files

Tags

Antivirus Backup Business Focus Cloud Computing Community Conferences Disaster Recovery Exchange 2010 Exchange Server Future Products Hyper-V Installation Microsoft Migration Patches Personal Rants SBS 4.5 SBS 2000 SBS 2000 SP1 SBS 2003 SBS 2003 Premium SBS 2003 R2 SBS 2003 R2 Premium SBS 2003 R2 Standard SBS 2003 SP1 Premium SBS 2003 SP1 Standard SBS 2003 Standard SBS 2008 SBS 2008 R2 SBS 2011 SBS 2011 Essentials SBS 2011 Standard Security Service Packs ShadowProtect SMB Community Software Software I use StorageCraft Training TrendMicro Troubleshooting Virtualisation Windows Server 2012 Essentials

Terms of Use

Privacy Policy

Copyright © 2023 · Magazine Pro Theme on Genesis Framework · WordPress · Log in