I posted a while back about Exchange 2007 SP3 being released. This weekend I finally got the time to do the upgrade myself. It went through seamlessly. Here’s the procedure I used.
Make sure you have a backup of your server and that you have tested that it can restore.
Download the Exchange 2007 SP3 from Microsoft – here – you will want the 64bit version.
Stop all Antivirus Services – if you are using Trend – here’s the list that I stopped. If when you try to stop the services you find that the stop option is greyed out – check out this FAQ.
Extract the Exchange 2007 SP3 to a folder location on your server.
Locate the setup.exe and Run As Administrator. Select Install Microsoft Exchange Service Pack 3 from the Install section of the screen.
Setup will go through some prequalification checks to ensure that you have all the right things ready for the service pack installation. If there is a problem it will show you as per the screen below.
Ok – so my readiness check failed – showing that the DataCollectorSvc was using some of the files that Exchange 2007 SP3 will need to replace. A little digging with Task Manager shows that this is the Windows SBS 2008 Monitoring Data Collector Service
There is no such service per se in the Services MMC – it is in fact called the Windows SBS Manager Service.
I stopped the Windows SBS Manager service and clicked on the Retry for the Readiness checks and it’s all good to go once more. Select the Upgrade button and we’re on our way. Sit back, make yourself a cuppa coffee or tea or go have lunch. This will take a while.
Ok – after 35 minutes now, my upgrade is complete with no errors
Now to restart the services we stopped earlier – don’t forget now 🙂
Once the services have restarted, do some testing. I tested the following;
- Email in and out
- OWA access from a remote site
- ActiveSync from my HTC Windows Mobile phone
All looks ok – so the last thing to do is to do a server reboot. The Exchange services pack didn’t ask for a reboot, but I make it a best practice that after anything major like this, to do a reboot. This way if there are any issues relating to the service pack I will know about them sooner than later.
Update December 20, 2010: You will want to check out this blog post also for information on Update Rollup 2 for Exchange 2007 SP3