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Error 1315 when removing D-Link D-ViewCam

April 6, 2012 by Wayne Small Leave a Comment

I’ve got a few D-Link cameras around my home and home office, and I’ve played with different software along the way to use them for recording external views from home for security purposes.  Recently however I moved the recording functions into my QNAP NAS and therefore have no need for the D-Link software on my computer.  When I attempted to remove the D-Link D-ViewCam software from the computer I got an Error 1316 as the screenshot below shows.

image

I checked the path the screen mentions and could not see the MSI.  I decided instead to do a search for the MSI mentioned and found it in an alternate location – C:\Windows\Downloaded Installations.

image

I decided to copy the MSI over to the C:\Windows\Installer path mentioned in the original error.

image

I was then able to remove the software without any other errors!

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Filed Under: Blog Tagged With: Software, Troubleshooting

About The Author

Wayne has been working with Microsoft Server products in the SMB market for over 20 years. He has a passion for technology and been a Microsoft MVP for over 15 years. Read More…

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