• Home
  • Consulting
  • Contact Us
    • About this site
    • Contact Wayne
    • Media Room
    • Wayne’s Bio

SBSFAQ.COM

Supporting IT Pro's & MSP's since 2000

  • Blog
  • FAQs
  • Reviews
  • Downloads

Cloud fail–Gmail deletes users accounts

March 5, 2011 by Wayne Small 4 Comments

Sure this can happen in an onsite/on premise mail system as well, but what recourse does the user have  for these free services when things go wrong?  This week it was announced that Gmail deleted mail for a number of users here 

How would you handle it if your clients mail was deleted with little recourse for recovery?

Share this:

  • Click to share on Facebook (Opens in new window)
  • Click to share on Twitter (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to print (Opens in new window)

Filed Under: Blog Tagged With: Cloud Computing, Google

About The Author

Wayne has been working with Microsoft Server products in the SMB market for over 20 years. He has a passion for technology and been a Microsoft MVP for over 15 years. Read More…

Comments

  1. Robert Crane says

    March 9, 2011 at 8:58 am

    Wayne,

    Information stored in the ‘cloud’ is stored on the same frail technology you would use internally. Bottom line is still subject to failure. Firstly, just because you store data away from your premises doesn’t mean you shouldn’t be backing it up. The cloud doesn’t change that need. Secondly, this outage apparently affected less than 0.2% of gmail users. That is still a lot of people given gmail users but as an absolute percentage it is still small. Finally, Google did make the issue public and recovered the data from tape (after a time delay).

    We need to be careful when reading these types of stories to determine the facts and retain objectivity. Any new technology is always subject to hysteria and mis-reporting. However, what it does highlight is that no matter where your data is stored the question is are you backing it up and more importantly when did you last restore it? No good doing that in an emergency and finding the backups didn’t work. If your data is valuable then treat with the respect it is due no matter where it is stored.

    Thanks
    Robert

    Reply
  2. Anthony G says

    March 10, 2011 at 1:57 am

    I agree with Robert. BPOS has outages all the time (I monitor their RSS feed) and nobody seems to mention that. Also, there are several options to automatically backup your Google Apps account even if you have lots of users. Not so with any hosted Exchange I know of.

    The cloud does not release people from protecting their data it still needs to be backed up as if it were on premise.

    Reply
  3. Wayne Small says

    March 10, 2011 at 3:09 pm

    Robert/Anthony,
    I totally agree with your points of view – my key thought is that with the cloud, does not mean that you as the user should EVER give up your obligation to protect your own data. Just because it’s not on your server, does not mean it’s not your problem. Many people I feel are placing too much responsibility on the cloud when they should be shouldering some of it themselves.

    Wayne

    Reply
  4. Robert Crane says

    March 11, 2011 at 3:22 pm

    Wayne,

    It also demonstrates that even with cloud technology good providers are still a must so I don’t understand why so many resellers are so frightened by it.

    Ah well more business for me. Bring it on I say.

    Thanks
    Robert

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Search

Connect Online With Us

  • Facebook
  • Twitter

Reviews

Splashtop – Cost Effective Remote Control Software

September 22, 2017 By Wayne Small 2 Comments

Western Digital DL4100 NAS

March 3, 2015 By Wayne Small Leave a Comment

SBS 2011 Configuring Certification Guide (70-169)

August 7, 2012 By Wayne Small 4 Comments

Site News

Exchange Bug Stops Mail Delivery in 2022

January 2, 2022

Huge bug found in Intel CPU that could permit hackers to steal your data

January 4, 2018

Recent Posts

  • MS Exchange Zero Day and RemotePowerShell Disabling on Admin accounts
  • Setup changes for Exchange 2016 and Exchange 2019
  • Bluetooth Mouse and Keyboard Randomly Stop Responding
  • Exchange Bug Stops Mail Delivery in 2022
  • How to open and search extremely large text log files

Tags

Antivirus Backup Business Focus Cloud Computing Community Conferences Disaster Recovery Exchange 2010 Exchange Server Future Products Hyper-V Installation Microsoft Migration Patches Personal Rants SBS 4.5 SBS 2000 SBS 2000 SP1 SBS 2003 SBS 2003 Premium SBS 2003 R2 SBS 2003 R2 Premium SBS 2003 R2 Standard SBS 2003 SP1 Premium SBS 2003 SP1 Standard SBS 2003 Standard SBS 2008 SBS 2008 R2 SBS 2011 SBS 2011 Essentials SBS 2011 Standard Security Service Packs ShadowProtect SMB Community Software Software I use StorageCraft Training TrendMicro Troubleshooting Virtualisation Windows Server 2012 Essentials

Terms of Use

Privacy Policy

Copyright © 2023 · Magazine Pro Theme on Genesis Framework · WordPress · Log in